As soon as your delivery date is confirmed, our Despatch team will update you on the status of your order. Here's how you will be notified:
Notification via Text Message
You will receive a text message from our Despatch team two days prior to your scheduled delivery. This message will include a 3-hour delivery window, allowing you to plan your day accordingly.
Real-Time Delivery Tracking
You will receive a text message with a link to track your driver. This will let you see where your delivery is in real-time, so you can be ready when it arrives.
Flexible Delivery Rescheduling
If you need to change your delivery date, you can easily choose a new date (subject to availability) or confirm your upcoming delivery through our King Living Customer Portal at https://portal.kingliving.com.au/guest/
Delivery Enquiries
If you have any enquiries regarding your delivery, please contact our Despatch Team or send a general enquiry here