At King Living, we design furniture built to last combining timeless craftsmanship with thoughtful innovation. Every piece is supported by comprehensive warranty coverage, designed to offer you confidence and peace of mind. To help you get the most from your King Living experience, this guide explains important warranty exclusions and limitations in a clear and accessible way.
Specific Exclusions and Geographic Limitations
The King Living warranty is tailored for purchases within Australia. Warranty coverage does not extend to products transported or delivered outside of Australia. Each product or component may have specific exclusions detailed in the warranty table.
Unauthorised Modifications and Third-Party Products
To maintain the integrity of your warranty, products must be purchased directly from King Living. Any modifications without King Living’s approval or removal of product tags may void your warranty. If your fabric or leather has been supplied by a third party, warranty claims are subject to the respective supplier’s terms.
Normal Wear and Tear
Everyday use naturally affects materials over time. Fabrics, leathers, cushioning, suspension, and fillings may soften, fade, or change with regular use. These characteristics are considered normal wear and are not covered by the warranty.
Environmental Factors
Materials such as timber, veneer, fabric, and leather may experience colour or texture changes due to environmental exposure like sunlight, humidity, or temperature changes. These variations are a natural part of the ageing process and are not covered under warranty.
Non-Genuine Parts and Consumables
To protect your product, always use genuine King Living components and consumables. Damage resulting from non-genuine parts or unauthorised repairs is not covered. For non-King manufactured components, support is subject to manufacturer approval.
Invalid Warranty Claims and Associated Expenses
Costs linked to invalid claims such as freight, call-out fees, or labour are not covered. King Living covers only those costs pre-approved in writing for valid warranty claims.
Misuse, Lack of Care, and Commercial Use
Products used commercially, mishandled, or not properly maintained are excluded from warranty coverage. Following King Living’s care instructions ensures you enjoy the quality and performance of your product for years to come.
By understanding these warranty details, you can enjoy peace of mind and take proactive steps to care for your King Living investment.
For full warranty information and care guides, please visit kingliving.co.uk or contact our customer care team at +44 800 066 8108.