What happens when my warranty claim is validated by King Living?
What options does King Living offer to resolve a valid warranty claim?
- Replacement: We may replace the defective product or part with a new one or an equivalent item. The replacement then becomes your property, while the original becomes King Living's.
- Repair: We might choose to repair the defective product or component.
- Cost of Replacement: In some cases, we could cover the cost of replacing the product with an equivalent one. Here, the defective product must be returned to us and will become our property.
- Cost of Repair: Alternatively, we may pay for the repair of the defective product or component.
Are there any specific options for electronics and motion components under warranty?
Will the replacement parts match my original product?
Is the warranty limited to certain parts of the product?
If you have any questions or need further assistance, please submit a customer enquiry form here