At King Living, we design furniture built to last. That’s why every piece is backed by a comprehensive warranty that reflects our commitment to quality, craftsmanship and innovation. While coverage may vary depending on the specific product, here’s an overview of what’s typically included.
What’s Covered
Structural Integrity
We stand by the strength of our designs. Most King Living sofas, beds and other core pieces include a long-term warranty on the steel frame, protecting against manufacturing faults that affect structural durability.
Materials and Craftsmanship
King Living furniture is crafted with premium materials designed for both beauty and performance. Our warranty generally includes protection against manufacturing faults in:
-
Leather and fabric upholstery
Naturally occurring variations such as grain patterns or slight colour differences are expected and not considered defects. -
Stitching and joinery
Defects related to how your furniture is assembled or finished are typically covered under the warranty, ensuring your furniture performs as beautifully as it looks.
Components and Accessories
For items featuring integrated technology or moving parts, such as recliners and sofa beds, the warranty typically covers:
-
Mechanical components
Includes power recline mechanisms or sofa bed conversions that fail due to manufacturing faults. -
Functional hardware
Legs, brackets, and other internal supports essential to everyday use are often included.
What’s Not Covered
While our warranties are comprehensive, they do not extend to:
-
Wear and tear from regular use (e.g. cushion softening or fabric fading over time)
-
Damage from accidents, improper care or misuse
-
Unauthorised modifications or repairs
-
Natural characteristics in raw materials (like knots in timber or marks in genuine leather)
-
Environmental impacts (sunlight, humidity, spills or chemicals)
Making the Most of Your Warranty
To ensure you’re covered and get the best experience from your furniture:
-
Review your product’s specific warranty terms, including any applicable coverage periods here.
-
Follow care guidelines provided by King Living to maintain appearance and longevity.
-
Keep your proof of purchase and warranty documentation in a safe place.
If you experience a fault and believe it's covered, simply contact our Customer Support Team. We’ll walk you through the process of assessing the issue and arranging repairs or replacements if needed.
Need Help?
We’re here to support you long after your furniture arrives. If you have any questions about your warranty or need assistance, please contact our Customer Support Team directly.