Your King Living order number is a unique identifier that allows you to track your order, manage enquiries, process returns, or reorder items with ease. Whether you purchased in-store or online, there are several simple ways to locate it.
1. Check Your Purchase Receipt
The fastest way to find your order number is on your purchase receipt.
- In-store purchases: The receipt is handed to you at the time of sale.
- Online purchases: A digital receipt is sent to your email inbox shortly after your order is confirmed.
Your order number is typically displayed near the top of the receipt, alongside your purchase details and the transaction date.
2. Look for the Legacy Tag Inside Your Furniture
If your item has already been delivered, your order number may be inside the product itself.
Most King Living furniture includes a Legacy Tag—a small label containing your order number. To find it:
- Unzip a back cushion on your furniture
- Feel inside the lining for a sewn-in tag
For more guidance, explore our article: Understanding and Locating Your Legacy Tag
3. Check the Base of the Furniture Item
Many King Living designs also include a tag located underneath the furniture:
- Gently lift or tilt the item (with care)
- Look for a velcro flap in the centre of the base
- Undo the flap to find the tag with your order number
This is a helpful alternative if the Legacy Tag inside the cushion is not accessible.
4. Search Your Email Inbox
If you purchased online, a confirmation email will include your order number. Can’t find it?
- Try searching your inbox using keywords like "King Living" or "Order Confirmation"
- Don’t forget to check your junk or spam folders
5. Log into Your Online Account
If you created an account during your purchase:
- Visit kingliving.com.au
- Log in and head to Order History
- Your past purchases and order numbers will be listed there
6. Contact Customer Support
If none of the above methods work, our Customer Support Team can help.
To assist you efficiently, they may need to confirm a few details, such as:
- Your full name and contact details
- Delivery address or item purchased
You can reach our team on 44 800 066 8108.